Pre-boarding Elite/Medallion members on NWA/Delta flights should be abandoned unless they start doing it in an order (Diamond first, followed by Platinum, Gold and then Silver). More than 50% of the travelers on an average seem to have some status, which is great but the concept of pre-boarding loses its privilege if 50% or more of the plane boards as part of this process.
There should be a personality test when they hire Air Hostesses – I mean starting with basics..How to smile? How to ask questions politely? How to learn basic language etiquette? How to exhibit good manners? Just because one does not scream or does not have a loud voice, does not mean that the person can be a great attendant/air hostess. My experience last night from DTW to AMS – I was hoping someone else would serve my side of the aisle..after the first time this lady came with a rubber face & found it hard to acknowledge my “Please” and “Thank You”..And found out that she was not doing that just to me, but to everyone she served.
Repeat Note – Coach class seat design should be totally revamped. How about creating 2-3 sets of coach class seats with a few seats for accommodating the tall ones so that they don’t suffer the risk of getting DVT?
Prague is a beautiful city – but haven’t really seen it yet. First impressions based on the cab ride, hotel check-in and some walk through the main street – Very laid back for a week day, Of course the holiday ambience must be adding to the effect..
Internet access in hotels should become free of charge, specially if you are staying in a pretty decent hotel. I can’t understand why one wants to charge 1000 CZK per day (that’s about $63) for a really high-speed connection..
Besides fantasizing about being a Peter Gibbons at least for a couple of days at my work, I think I have a long way to go to realize some of the other fantasies. But like any ambitious man out there, I will get there!
Note: All views expressed in this blog are mine alone and have got nothing to do with my company Cogent IBS, Inc., its employees or any of its affiliates.
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